At
Stuctor, we are committed to ensuring your satisfaction with our WordPress themes and templates. If, for any reason, you are not entirely happy with your purchase, we offer a straightforward refund policy to provide you peace of mind.
Eligibility for Refund:
- Refund requests must be submitted within 14 days of the original purchase date.
- To be eligible, the product must be in its original, unaltered state.
- Customization services and installation fees are non-refundable.
How to Request a Refund:
To initiate a refund, please contact our support team at contact@stuctor.com with your order details and a brief explanation of the reason for the refund. Our team will review your request promptly.
Refund Process:
- Once your request is approved, refunds will be processed to the original payment method used during the purchase.
- Please allow 5-7 business days for the refund to reflect in your account.
Exceptions:
- We do not issue refunds after 14 days from the purchase date.
- Refunds are not applicable for renewal payments; they apply only to the initial purchase.
Contact Us:
If you have any questions or concerns about our refund policy, feel free to reach out to our customer support team at contact@stuctor.com. We are here to assist you and ensure your experience with Stuctor is nothing short of exceptional.
